VendorGuard

Terms & Conditions

Last updated: 19 July 2026

These Terms & Conditions ("Terms") govern your use of VendorGuard (the "Service"), operated by VendorGuard, based in Martina Franca, Italy ("VendorGuard", "we", "us"). By creating an account or otherwise using the Service, you agree to be bound by these Terms.

1. The Service

VendorGuard is a web application that helps property managers track vendor Certificates of Insurance (COI), store related documents, and receive automated reminders before certificates expire.

2. Account & Authority

You must provide accurate account information and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. If you use the Service on behalf of an organization, you represent that you have authority to bind it to these Terms. If you use it as an individual, you must be of legal age in your jurisdiction.

3. Acceptable Use

You agree not to misuse the Service. In particular, you must not:

  • use it for any unlawful, fraudulent, or deceptive purpose;
  • send spam or infringe third-party intellectual property rights;
  • upload malware or attempt to probe, scan, or interfere with the security or integrity of the Service;
  • scrape or reverse engineer the Service, resell it, or circumvent technical limits.

4. Intellectual Property

VendorGuard and all related software, documentation, and branding are owned by us and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service within your chosen plan. You retain ownership of the content and files you upload; you grant us a limited license to host and process that content solely to provide the Service to you.

5. Service Availability

We work to keep the Service available and reliable, but we do not guarantee uninterrupted, error-free, or secure operation. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

6. Payment, Subscriptions, and Taxes

Paid plans are sold on a recurring subscription basis. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing frequency, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms, together with our Refund Policy.

7. Suspension & Termination

We may suspend or terminate your access to the Service for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time and cancel your subscription. On termination, we may delete your data after a reasonable export window.

8. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is capped at the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim. We exclude liability for indirect, incidental, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, personal injury, or any liability that cannot be excluded under applicable law.

9. Indemnity

You will indemnify us against claims arising from the content you upload, your unlawful use of the Service, or your breach of these Terms.

10. Governing Law

These Terms are governed by the laws of Italy. The courts of Taranto, Italy will have exclusive jurisdiction, subject to any mandatory consumer rights you may have in your country of residence.

11. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms: darioluisi.dl@gmail.com.